TrustEngine

The engine behind TrustScore and TrustGraph.

TrustEngine is the core product of TrustScore.SG: purpose-built AI models, trained on scam signals and run on private infrastructure. It produces the TrustScore for every Singapore business entity, and TrustGraph is built on top of it.

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Three layers, one engine

TrustEngine

The models and infrastructure. Everything else is built here.

TrustScore

What TrustEngine produces for each entity: a score from 0 to 100.

What a TrustScore looks at

TrustGraph

Every scored entity and the links between them, in one graph.

Explore TrustGraph

What TrustEngine does

Scores every entity.

TrustEngine assesses each Singapore business entity and produces its TrustScore, from 0 to 100.

Reads the connections.

Assessments take account of the links between entities, not only each entity on its own.

Learns from activity.

Every scam report, lookup and verification updates the TrustScores of the entities connected to it.

TrustScore

What a TrustScore looks at

  1. 01

    Authentication.

    ACRA registration, corporate status and identity verification.

  2. 02

    Reputation.

    Reviews, complaint history and reporting signals.

  3. 03

    Branding.

    Market presence and operational consistency.

  4. 04

    Digital footprint.

    Web presence and other digital and public signals.

TrustScore levels

Levels describe how many trust signals are visible for a business, not the quality or legality of the business.

0 to 25
26 to 50
51 to 75
76 to 100
Foundational (0 to 25)
Early-stage businesses with limited public data.
Evolving (26 to 50)
Growing businesses with increasing data presence.
Established (51 to 75)
Businesses with strong, consistent data signals.
Institutional (76 to 100)
Businesses with the highest volume and consistency of public data.

A lower score does not mean a business is a scam. It means fewer trust signals are currently visible.

TrustGraph

From scores to networks

TrustGraph is the layer of TrustEngine that connects every scored entity and the links between them. It shows the networks scams hide behind, and it gets stronger with every report, lookup and verification.

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People stay in charge

TrustEngine and our analyst tools research, score and flag. They do not make final decisions. Disputes and escalations are reviewed by people, and any business can ask for its TrustScore to be reviewed through Scam.SG.

What a TrustScore is not

A TrustScore is a data-aggregation metric. It is not a regulatory determination, a legal judgment, a certification, or a recommendation to transact or not transact with any business. It is one signal among many.